Please read the FAQ carefully before ordering.

I am not liable for any technical problems. Each disc has been tested to be fully working before it's been shipped.
I am not liable for any local customs, duties, or taxes fees you might have in your country.

Playing the Discs:

  • To play the DVD disc you will need either:
    • The compatible codecs and a software that supports DVD playback and a DVD Drive on your computer.
    • A home DVD player
    • A home Blu-ray player.
  • To play the Blu-ray disc you will need either:
    • The compatible codecs and a software that supports Blu-ray playback (PowerDVD or MyDVD are the most common), and either a DVD drive OR a Blu-ray drive on your computer (Yes! It works with regular DVD drive. The movie is burnt on a DVD Disc).
    • A home Blu-ray player.
    • Playstation 3

Please be advised:

  • Blu-ray discs DO NOT play on regular home DVD Players.
  • Windows XP users require special free driver to access Blu-ray files. See below.
  • Outdated Graphics cards may cause crashes of the software when playing the Blu-ray disc.
  • The Blu-Ray disc may not work on some home Blu-ray players.
  • To download Drivers, Codecs and more please go to the Downloads page.

Payment Methods:

  1. Paypal:

    Payment is easy, fast and secure via PayPal. PayPal account is not required.

    U.S. & Canada customers:
    Credit card or Bank deposit (via secure PayPal gateway).

    Other countries:
    Credit card (via secure PayPal gateway).

  2. Sending Cash via Postal Service:

    We also accept payment through cash sent by postal service. After you finished filling out the online order form an email will be sent to you with the information about how and where to send your payment. Only paper BILLS are acceptable. Please do not send coins or checks. Your order will be processed & shipped only after payment is received and cleared, therefore please consider about 5-12 business days once you sent the payment for it to arrive and be received, depends on your location. An email notification will be sent to you once payment is confirmed. Please note that I am not liable for any extra fees that are required in order to send the money. Also note that I only accept USD, EURO or NIS currencies.
    Please note that all cash transactions include a currency conversion fee. I am not liable for any problem caused by the result of sending paper cash (such as damaged envelopes, torn envelopes, fake paper bills, etc). In such cases, the paper bills will be sent back to you, however it may not be necessarily registered post. Please kindly understand that due to the nature of cash transactions I cannot assume any liability. However, if any problem should occur I promise to do my best to resolve the matter to your satisfaction.

If you are unable to use one of the payment methods mentioned above please fill this online form and I will try my best to find a solution. Be aware that you may not be able to purchase the movie and I truly apologize for that. Please check back in the future to see if anything changes

Why doesn't my country appear in the list when I try to order the movie via PayPal?

Currently I am limited by the countries PayPal supports, so if your country doesn't appear in the list (shown while making the order) you can either send cash via postal service (see above for detail) or fill this online form and I'll do my best to find a solution. Be aware that you may not be able to purchase the movie and I truly apologize for that. Please check back in the future to see anything changes.

Estimated Shipping time:

Since I'm only one person doing everything, please be patient with your order. Processing will take about a week once payment is received. Processing the order means making sure that payment is receive, all the details are in place, preparing the package (burning, packing, signing the poster etc) and shipping the package via airmail.
Once the package is shipped an email notification will be sent to you. Please consider another 5-18 business days for the shipment to arrive, depends on your location.
I am not liable for any local customs, duties, or taxes fees you might have in your country.

Cancellations, Problems and Refunds:

You can cancel your order only UNTIL the item is shipped. Just fill this online form with the details of your order and you will be refunded via PayPal. I am sorry, but once the package is shipped you cannot cancel your order. When the item is sent an email notification will be sent to you stating the shipment is on its way.
I do not refund items that have already been shipped. Please read the FAQ page carefully before purchasing. Every disc has been tested and is working with the compatible codecs, software and hardware.
If by any chance you are still unable to play the movie please fill this online form and specify your problem. If I am unable to help you online and verified that the disc itself is malfunctioning, you will receive either a new copy of the Disc (disc only) or an online link to download a disc image for you to burn (to your choice).

I'm sorry but there are no refunds once shipment has been made.

I don't want to purchase a special software in order to play the Blu-ray Disc on my computer, what can I do?

To the best of my knowledge I don't know of any freeware that has a full Blu-ray support (if you know of any please tell me about it). But you can use freeware such as VLC, SPlayer or Media Player Cinema (or any other freeware that supports playing m2ts files) to watch just the movies without the menus. This way you can still enjoy the HD quality and have an extra DVD version of the disc for the menus. All you need to do after you install one of those softwares is to insert the Blu-ray Disc in your DVD drive, through My computer go to your DVD drive, go to "BDMV" folder and then to "STREAM" folder and play the movies from there.
To download those freewares please go to the Downloads page.

I have Windows XP and I want to access the files in the Blu-ray disc, but I can't. What should I do?

Blu-ray discs are burnt with UDF 2.5 file system, which was not available yet when Windows XP was out. To access the files you need a free and safe driver that you can download from here.

My software keeps crashing when I try to play the Blu-ray disc on the computer:

Outdated graphics cards are known to cause problems with Blu-ray discs. A Blu-ray movie is made in high resolution (1920x1080), which may not be supported by your graphics card.
With outdated hardware you may experience some lagging while running the Blu-ray disc.
The DVD disc should run smoothly in most cases.
Please be aware of all of the above before purchasing the movie. I cannot assume any liability.

My Playstation3 doesn't play the Blu-ray disc/I can't see the menus:

The Playstation Blu-ray version of Lady Ice has been tested to be fully working on a Playstation3 with the most updated firmware. To update your Playstation firmware please visit Sony website for further instructions. Updating firmware at your own risk!

Why is "The Little Mermaid – Soon" short not on the DVD?

The Little Mermaid is a character copyrighted to the Walt Disney Company and therefore I cannot sell it on DVD.



Please be aware of all of the above before purchasing the movie. I cannot assume any liability.